How does Quotain decide who is at the top of the coaching queue?

The queue looks at the period you pick on Progress. Repeated low-score attempts and failed scorecards push a rep toward High. Readiness below the coaching threshold and practice that has gone quiet also bring a rep into the queue. Each item shows its reason and a suggested next step.

What can I do from a queue item?

Open the rep's calls and attempts, ask the Assistant to draft a coaching plan for your next 1:1, or assign practice on the criterion behind the item. From the criterion grid you can open the matching calls and assign a drill for that criterion, then track it as open or completed.

How do I know the coaching stuck?

The rep's next attempts are graded on the same criteria, so the grid and the rep's progress show whether that criterion moved. Recorded calls graded on the same scorecard show whether the behavior reached the field.

知道本周辅导谁，辅导什么

辅导队列按最需要你的顺序排列销售，每一项背后有通话时刻，练习一次点击就能开始。

免费开始试用演示

Coaching queue3

5Active reps

Leo Chen
High3 low-score attempts
Repeated low-score attempts need manager attention
Next: coach Anchored value before price with one replay and one retry
Draft a coaching plan for Leo ChenAssign practice
Jordan Park
MediumAnchored value before price
Readiness is below the coaching threshold
Next: coach Anchored value before price with one replay and one retry
Draft a coaching plan for Jordan ParkAssign practice
Maya Ilic
Low7+ days quiet
Practice has gone quiet
Next: assign one short roleplay and inspect the first scorecard
Draft a coaching plan for Maya IlicAssign practice

周五之前清空队列。每一项都带着证据和下一步，每次一对一都从关键的那一刻开始。

Leo Chen
从模式开始。
同一条标准上反复出现的低分会升到顶部。打开对应通话，并指派为该标准建的演练。
Leo Chen's item opens its matching calls, two cold calls scored 6.9 and 6.6. The manager assigns a drill for Anchored value before price, and the item shows 1 open · 0 completed.
Coaching queue3
5Active reps
Leo Chen
High3 low-score attempts
Repeated low-score attempts need manager attention
Next: coach Anchored value before price with one replay and one retry
Draft a coaching plan for Leo ChenAssign practice
Matching calls
Cold call · Lumen LabsSep 306.9
Cold call · Northwind HealthSep 286.6
Assign a drill for Anchored value before price1 open · 0 completed
2 more in queue
Jordan Park
带着计划走进一对一。
要求一份辅导计划，助手会围绕这位销售最弱的技能起草一次重放和一次重试，供你下一次一对一使用。
Jordan Park's item drafts a coaching plan: weakest skill Anchored value before price, for the next 1:1, with the manager action Run a 1:1 around Anchored value before price and assign one retry.
Maya Ilic
把安静下来的销售拉回来。
练习安静下来时，队列会建议一段短角色演练，并告诉你在第一张评分表上查什么。
Maya Ilic's item suggests one short roleplay and a check of the first scorecard. The manager assigns practice and the queue is clear: no coaching actions in this period.