How does Quotain decide who is at the top of the coaching queue?

The queue looks at the period you pick on Progress. Repeated low-score attempts and failed scorecards push a rep toward High. Readiness below the coaching threshold and practice that has gone quiet also bring a rep into the queue. Each item shows its reason and a suggested next step.

What can I do from a queue item?

Open the rep's calls and attempts, ask the Assistant to draft a coaching plan for your next 1:1, or assign practice on the criterion behind the item. From the criterion grid you can open the matching calls and assign a drill for that criterion, then track it as open or completed.

How do I know the coaching stuck?

The rep's next attempts are graded on the same criteria, so the grid and the rep's progress show whether that criterion moved. Recorded calls graded on the same scorecard show whether the behavior reached the field.

知道本週輔導誰，輔導什麼

輔導佇列按最需要你的順序排列銷售，每一項背後有通話時刻，練習一次點選就能開始。

免費開始試用展示

Coaching queue3

5Active reps

Leo Chen
High3 low-score attempts
Repeated low-score attempts need manager attention
Next: coach Anchored value before price with one replay and one retry
Draft a coaching plan for Leo ChenAssign practice
Jordan Park
MediumAnchored value before price
Readiness is below the coaching threshold
Next: coach Anchored value before price with one replay and one retry
Draft a coaching plan for Jordan ParkAssign practice
Maya Ilic
Low7+ days quiet
Practice has gone quiet
Next: assign one short roleplay and inspect the first scorecard
Draft a coaching plan for Maya IlicAssign practice

週五之前清空佇列。每一項都帶著證據與下一步，所以每次一對一都從最要緊的時刻開始。

Leo Chen
從模式開始。
同一條標準上反覆出現的低分會升到頂部。開啟對應通話，並指派為該標準建的演練。
Leo Chen's item opens its matching calls, two cold calls scored 6.9 and 6.6. The manager assigns a drill for Anchored value before price, and the item shows 1 open · 0 completed.
Coaching queue3
5Active reps
Leo Chen
High3 low-score attempts
Repeated low-score attempts need manager attention
Next: coach Anchored value before price with one replay and one retry
Draft a coaching plan for Leo ChenAssign practice
Matching calls
Cold call · Lumen LabsSep 306.9
Cold call · Northwind HealthSep 286.6
Assign a drill for Anchored value before price1 open · 0 completed
2 more in queue
Jordan Park
帶著計畫走進一對一。
要求一份輔導計畫，助手會圍繞這位銷售最弱的技能起草一次重放和一次重試，供你下一次一對一使用。
Jordan Park's item drafts a coaching plan: weakest skill Anchored value before price, for the next 1:1, with the manager action Run a 1:1 around Anchored value before price and assign one retry.
Maya Ilic
把安靜下來的銷售拉回來。
練習安靜下來時，佇列會建議一段短角色演練，並告訴你在第一張評分表上查什麼。
Maya Ilic's item suggests one short roleplay and a check of the first scorecard. The manager assigns practice and the queue is clear: no coaching actions in this period.