Question 1

What is AI sales roleplay software?

Accepted Answer

AI sales roleplay software lets reps practice a sales conversation with an AI buyer before they talk to a real one. Quotain builds the buyer from your playbook, past calls, and deal context, scores each attempt against your criteria, and lets the rep retry the moment that went wrong.

Question 2

What should we bring to build a sales simulation?

Accepted Answer

Start with one buyer role, the conversation you want reps to practice, relevant product or account context, and the behaviors you want to evaluate. Your playbook and examples from past calls can help define the scenario.

Question 3

Do we need a complete, current playbook before we start?

Accepted Answer

No. From a one-line brief, Quotain drafts the buyer from your company context, the web, connected calls, and any documents you add. Review the buyer's situation, friction, and behavior before reps practice, and correct anything your documents get wrong. Building the first scenario from a recent real call keeps the buyer close to what reps hear today.

Question 4

Do we have to build a scorecard for every scenario?

Accepted Answer

No. The free trial grades each call with a default scorecard for its call type. Teams add their own scorecards for the scenarios that need different criteria, such as a pricing drill or a certification task.

Question 5

Can reps learn to game the scorecard?

Accepted Answer

Each score points to the transcript line that earned or cost it, so a manager reviews the evidence behind the number. Critical criteria can be required for a task to pass, and higher difficulty makes the buyer push harder. Teams that also grade real calls against the same criteria can see whether a behavior that passes in practice shows up with real buyers.

Question 6

Does Quotain practice cover body language?

Accepted Answer

No. Practice calls are voice conversations. Quotain shows a still buyer portrait by default. Animated video buyers are available as a paid add-on. The practice trains what the rep says and how they respond to the buyer: questions, objections, pricing, and next steps. Use live call reviews or manager ride-alongs for on-camera and in-person presence.

Question 7

Can we practice one objection instead of a full call?

Accepted Answer

Yes. Quotain supports full conversations and focused drills for moments such as discovery, pricing, technical questions, objections, and agreeing on a next step. Set the scenario and scorecard around the behavior you want the rep to practice.

Question 8

What feedback does a rep receive after practice?

Accepted Answer

The transcript and scorecard connect feedback to moments in the conversation. The rep can review the buyer response, identify what needs work, and retry that part of the conversation.

Question 9

Can each scenario have its own scoring criteria?

Accepted Answer

Yes. Teams can tailor the goals, difficulty, objections, and scorecard to each scenario. Define the expected behavior before practice so the rep and manager can review the attempt against the same criteria.

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