Every call scored. Every score explained.
Quotain grades your recorded sales calls against your own scorecard and links every judgment to the line that earned it. When a moment slips, the rep practices it next.
Scores your managers can check. Every judgment links to the line in the call that earned it.
The right scorecard for every call.
Calls arrive from Gong or your recorder. Quotain reads the stage and grades against the scorecard your team built for it.
- 01 · Grade the call
The right scorecard for every call.
Calls arrive from Gong or your recorder. Quotain reads the stage and grades against the scorecard your team built for it.
- 02 · Check the judgment
Grades a manager can correct.
Open any requirement to see the lines behind it. If you disagree, correct it with a reason and the overall score updates.
- 03 · Practice the moment
Practice starts where the call slipped.
Pick a line in the transcript and continue the call from there, with an AI buyer grounded in the recording.
Still defining the criteria? Start with the sales call scorecard template
Built with the teams putting strategy into practice
This is actually super cool! I didn’t think it was going to be this good… the questions were literally the questions we hear every day.
Jonah PerryGTM Embedder
Questions teams ask before grading real calls
What does AI sales call scoring evaluate?
Quotain grades recorded sales calls against the scorecard your team defines for each call stage. Each requirement is marked Met, Not met or N/A, with the transcript moments behind the judgment, so a manager can check the exact line that earned it. When a critical requirement is not met, the call shows a critical miss even if the overall score looks solid.
What should we prepare before grading real calls?
Bring your scoring criteria and a representative call your team is authorized to use. Calls can be imported from Gong and other connected recorders or uploaded directly. Review the call source, access requirements, and intended coaching workflow with Quotain before connecting customer data.
What if a manager disagrees with a grade?
Open the requirement, review the cited lines, and correct the judgment with a written reason. The requirement is marked as manager corrected and the overall score recalculates. Before relying on scores for a readiness decision, grade a set of sample calls to calibrate the scorecard and tighten any ambiguous criteria.
How does a call review lead to practice?
Choose Continue call from here on any line in the transcript. Quotain sets up a practice call that picks up at that moment, with an AI buyer grounded in the recorded call, so the rep can take the same question again right away.
Grade your next call with the evidence attached
Book a demo to see Quotain grade one of your own calls against your scorecard, or run a practice call now.