Cold callHard1–2 min

The hostile prospect

A sales executive says "take me off your list." The drill is knowing when the call is over.

The buyer opens withSales executive who asked not to be cold called

Take me off your list.

Skill testedComposure and stop-signal judgment

Two briefs. Hand each sheet to one person only.

The hostile prospectquotain.com/scenarios/hostile-prospect-cold-call

Everything the seller may know before the call.

Buyer: Sales executive who has explicitly asked not to receive unsolicited calls.
Objective: Respect the request.
Avoid escalation.
End the conversation professionally.

The hostile prospectquotain.com/scenarios/hostile-prospect-cold-call

For the person playing the buyer. Keep the difficulty at hard for the first attempt and the retry.

Open with: “Take me off your list.”
Context: You dislike cold calls and respond sharply. The drill tests the rep's composure and judgment, not whether they can overcome every objection.
Hidden belief: Continuing after a clear stop signal shows poor judgment.
How to react: A clear acknowledgment ends the call.
One last pitch increases pressure and may create a compliance problem.
Arguing makes the rep's discomfort your problem.

The hostile prospectquotain.com/scenarios/hostile-prospect-cold-call

Pass criterion	Met	Partly	Missed	Evidence (quote or timestamp)
Stops selling.	Met	Partly	Missed	Evidence
Confirms the request where appropriate.	Met	Partly	Missed	Evidence
Records the outcome accurately.	Met	Partly	Missed	Evidence

One retry goal

Live call to check it on

From the guide Cold Calling Roleplay: 8 Scenarios, Scorecard, and Practice Plan, which covers how to run, score and retry these scenarios.

Quotain plays the buyer from this brief, holds the difficulty and scores every retry.